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Digitalization doesn’t mean transforming inefficient analog processes into even less efficient digital ones

GCC partner interview

Companies can reap many benefits from cloud computing, but few have realised these benefits at scale. Ahead of the Global Cyber Conference, Samir Aliyev, CEO and Founder of the Swiss Cyber Institute, takes the opportunity to speak with István Lám, CEO of Tresorit, an end-to-end encrypted productivity solutions provider, about the role of security in the digitalisation context, the risks associated with new channels of communications, and how digital signatures represent improved digitisation opportunities for companies. Keep scrolling to read the full interview. 

SA: At the moment, digitalization is a core strategic topic for a lot of companies. Where so do you see the role of security in that context?  

IL: I think it’s clear to many decision-makers that digitalization doesn’t mean transforming inefficient analog processes into even less efficient digital ones. That’s why many digitalization initiatives focus on efficient human-centered workflows and finding the right way to carry out process automatization. 

But it’s when we work along these kinds of lines that security problems usually appear — which means that strong layers of security are critical. Tresorit’s approach is to secure workflows related to the sharing, processing, and signing of documents with easy-to-use, end-to-end encryption. We also focus on creating a great user experience, as it’s the best way to avoid shadow IT and keep security levels high. 

SA: New channels of communication generate new risks. How does this apply to digital interactions such as instant messaging or file sharing?  

IL: The convenience of these technologies has led them to become a great success in the enterprise world. That should show everybody in the security business the real importance of having a great user experience. 

On the other hand, actual end-to-end encryption is used in shockingly few B2B workspace environments. We believe only an integrated solution with strong end-to-end encryption that follows the zero-trust principle can tackle those challenges. 

SA: Despite the growth of new workspace solutions, e-mail remains of businesses’ most important tools. What is your approach to securing our inboxes? 

IL: Our goal is to integrate end-to-end email encryption into existing workflows, making it as easy as possible for users to send emails securely. We focus on industries and sectors that handle confidential information and comply with strict data protection regulations, like the legal sector, healthcare, finance, HR, and R&D. 

SA: Many documents exchanged in the enterprise require a signature. How can digitalization and security work in those areas? 

IL: Signing a document in the EU is either quick and easy or legally binding — but rarely both. This challenge stops businesses from digitalization because paper-based, wet ink signatures still need to be used for legal purposes. Even companies that otherwise are fully digitalized — employment firms, car dealerships, online banks —still need to have contracts that are signed on paper.  

Our goal is to fully digitalize document management, from creation and approval to signing, and archiving. For this reason, we’re introducing an integrated signature service to our platform, which will be able to provide binding signatures in 60 seconds or less.